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Terms & Conditions

Last Updated: January 22, 2026

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR WEBSITE OR PURCHASING OUR PRODUCTS.

By accessing or using the Lipoloss™ website and purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our website or purchase our products.

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Lipoloss LLC ("Lipoloss," "Company," "we," "us," or "our") governing your access to and use of our website located at https://lipoloss.us/ and all associated services.

By placing an order, creating an account, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any other policies referenced herein.

2. Eligibility

You must meet the following requirements to use our website and purchase our products:

If you are using our website on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

3. Product Information and Availability

3.1 Product Descriptions

We strive to provide accurate product descriptions, images, and information. However, we do not warrant that product descriptions, images, pricing, or other content on our website is accurate, complete, reliable, current, or error-free. Colors displayed on your screen may vary from actual product colors due to monitor settings.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice. We do not guarantee that products will always be in stock or available for purchase. In the event a product is unavailable after you have placed an order, we will notify you and offer a refund or alternative product.

3.3 Pricing

All prices are listed in US Dollars (USD) and are subject to change without notice. We reserve the right to modify prices at any time. However, price changes will not affect orders that have already been confirmed. The price charged for a product will be the price displayed at the time of order confirmation.

Promotional offers, discounts, and special pricing are subject to specific terms and conditions, which will be clearly stated. Promotions may be limited to certain quantities, timeframes, or customer groups.

4. Orders and Payments

4.1 Order Placement

When you place an order, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline any order for any reason, including but not limited to:

4.2 Order Confirmation

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order; it is merely an acknowledgment that we have received your order. Acceptance occurs when we ship the product or send a shipping confirmation email.

4.3 Payment Methods

We accept the following payment methods:

By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate and complete. You authorize us to charge the payment method for the total amount of your order, including products, shipping, taxes, and any other applicable fees.

4.4 Payment Security

All payment transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store complete credit card information on our servers. Your payment information is encrypted and transmitted securely using SSL technology.

4.5 Billing Errors

We reserve the right to correct any pricing or billing errors. If a pricing error is discovered after you have placed an order, we will notify you and give you the option to either accept the correct price or cancel your order for a full refund.

5. Shipping and Delivery

5.1 Shipping Policy

We ship to addresses within the United States and select international locations. Shipping costs and delivery times vary based on your location and the shipping method selected at checkout. Estimated delivery times are provided for informational purposes only and are not guaranteed.

5.2 Order Processing

Orders are typically processed within 1-2 business days (excluding weekends and holidays). You will receive a shipping confirmation email with tracking information once your order has been shipped.

5.3 Shipping Delays

While we strive to meet estimated delivery times, we are not responsible for delays caused by:

5.4 International Shipping

International customers are responsible for all customs duties, taxes, and import fees. These charges are not included in our product or shipping prices and are the customer's responsibility. Delivery times for international orders may vary significantly.

5.5 Delivery Failure

If a package is returned to us due to an incorrect address, refused delivery, or failure to claim the package, we will contact you to arrange re-shipment. Additional shipping charges may apply.

6. Returns and Refunds

6.1 60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee on all Lipoloss products. If you are not completely satisfied with your purchase, you may return the product within 60 days of the original purchase date for a full refund of the product price (excluding shipping costs).

6.2 Return Conditions

To be eligible for a refund, returns must meet the following conditions:

6.3 Return Process

To initiate a return:

  1. Contact our customer support team at support@Lipoloss.com
  2. Provide your order number and reason for return
  3. Receive return authorization and shipping instructions
  4. Ship the product back to the address provided
  5. Refund will be processed within 7-10 business days after we receive your return

6.4 Refund Method

Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account, depending on your financial institution's processing time.

6.5 Non-Refundable Items

The following items are non-refundable:

7. Product Use and Medical Disclaimer

IMPORTANT MEDICAL DISCLAIMER:

Lipoloss is a dietary supplement and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. The statements made about our products have not been evaluated by the Food and Drug Administration (FDA).

7.1 Not Medical Advice

The information provided on our website, including product descriptions, blog posts, and customer testimonials, is for educational and informational purposes only. It is not intended to substitute for professional medical advice, diagnosis, or treatment.

7.2 Consult Your Healthcare Provider

Always consult with a qualified healthcare professional before starting any new supplement regimen, especially if you:

7.3 Results May Vary

Individual results from using Lipoloss may vary. Testimonials and reviews on our website represent individual experiences and are not guarantees of results you will achieve. Factors such as age, lifestyle, diet, and overall health may affect outcomes.

7.4 Proper Use

Use Lipoloss only as directed on the product label. Do not exceed the recommended dosage. Keep products out of reach of children. Store in a cool, dry place away from direct sunlight.

7.5 Adverse Reactions

If you experience any adverse reactions while using Lipoloss, discontinue use immediately and consult your healthcare provider. Report any adverse reactions to our customer support team.

8. Intellectual Property Rights

8.1 Trademarks and Copyrights

All content on our website, including but not limited to text, graphics, logos, images, videos, product names, trademarks, service marks, and software, is the property of Lipoloss LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

8.3 User-Generated Content

If you submit reviews, testimonials, photos, or other content to our website, you grant Lipoloss a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and display such content for marketing and promotional purposes.

9. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Lipoloss LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF OUR WEBSITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Lipoloss LLC and its officers, directors, employees, affiliates, and partners from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

12. Dispute Resolution and Arbitration

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

12.2 Informal Resolution

Before initiating any formal dispute resolution, you agree to contact us at support@Lipoloss.com and attempt to resolve the dispute informally for at least 30 days.

12.3 Binding Arbitration

If the dispute cannot be resolved informally, you agree that any dispute arising from or relating to these Terms or your use of our website shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.

The arbitration shall be conducted in New York, NY, or another mutually agreed location. Each party shall bear its own costs of arbitration. The arbitrator's decision shall be final and binding.

12.4 Class Action Waiver

You agree to resolve disputes with Lipoloss on an individual basis only. You waive any right to participate in class action lawsuits or class-wide arbitration against Lipoloss.

13. Modifications to Terms

We reserve the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to our website. The "Last Updated" date at the top of this page will reflect when changes were made.

Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

14. Account Termination

We reserve the right to suspend or terminate your account and access to our website at any time, without notice, for any reason, including but not limited to:

Upon termination, your right to use our website will immediately cease. We are not liable for any damages resulting from account termination.

15. Third-Party Links and Services

Our website may contain links to third-party websites, services, or advertisements. We do not endorse or assume responsibility for any third-party content, products, or services. Your interactions with third parties are solely between you and the third party. We encourage you to review the terms and privacy policies of any third-party sites you visit.

16. Force Majeure

We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, wars, civil unrest, pandemics, government actions, labor disputes, supply chain disruptions, or technical failures.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Lipoloss LLC regarding your use of our website and products, superseding any prior agreements or understandings.

19. Contact Information

For questions, concerns, or issues regarding these Terms & Conditions, please contact us:

Lipoloss™ Customer Support
Email: support@Lipoloss.com
Legal Inquiries: legal@Lipoloss.com
Phone: 1-800-RETINA-1 (1-800-738-4621)
Hours: Monday - Friday, 9:00 AM - 6:00 PM EST

Mailing Address:
Lipoloss LLC
Legal Department
123 Vision Care Boulevard, Suite 456
Health & Wellness Center
New York, NY 10001
United States

20. Acknowledgment

BY USING OUR WEBSITE OR PURCHASING OUR PRODUCTS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS & CONDITIONS. IF YOU DO NOT AGREE, YOU MUST IMMEDIATELY DISCONTINUE USE OF OUR WEBSITE AND SERVICES.


Thank you for choosing Lipoloss™. We are committed to providing you with high-quality products and exceptional customer service.